Schedule an Appointment: Patient – GlobalMed

eNcounter Direct-to-Patient

Schedule an Appointment (Patient)

This article guides patients through the process of scheduling an appointment using the eNOW platform, from starting the appointment to managing it after confirmation. 

Getting Started

On the Home Screen of eNOW, patients will see a blue box labeled “Schedule an appointment”. Clicking this button will direct users to a new screen to begin the appointment setup process. 

Page 1: Describe Your Symptoms

Symptoms

Select from a list of symptoms which you may be experiencing.
- Multiple symptoms may be selected.
- If your symptoms are not indicated on the list, you may use the “Other Symptoms” field to explain the symptoms.

Estimated Timeline of Symptoms

Indicate the estimated length of time that symptoms have been occurring. Be sure to populate this information accurately (indicating the number of hours, days, months, or years) to help your provider prepare for your visit.

Click the “Continue” button to continue to the next page.

Page 2: Schedule Appointment

Select the Service

Click the “Select Service” button across from the Service Header

Select the type of provider (or service) you wish to see. 
Choose the type of appointment 
Set the duration of the meeting

Select a Provide

Click the “Change Provider” button to select or change the provider.

A pop-up will appear where you can search for or select a provider from a list based on:

Name
Specialty
User Type
Any Available provider

Click “Save” to save any changes.

Change Appointment Request

Changes to appointment specifications may be made by clicking any of the following buttons under the “Your Appointment” section:

Change Service
Change Type
Change Duration
Change Provider

Select a Date and Time 

Pick a preferred day and time that fits your schedule. 
Appointments can be rescheduled later by either the patient or provider, depending on availability. 

Insurance Information (Optional)

If your institution uses insurance and co-payments, you may select your insurance type and premium. 

This step is optional and can be skipped 
Providing insurance helps eNOW know who to bill for the appointment.

Upload Documents (Optional) 

If needed, upload any relevant pictures to the appointment: 

Click the “Choose Files” button to select attachments or drag and drop them from a folder on your local computer.

IMPORTANT: Only .jpg, .jpeg, .svg, .png, and .pdf can be uploaded to the appointment.

Uploaded documents will appear below the Uploads File section of the screen.

Consent and Confirmation 

Before finalizing your appointment: 

You must read and acknowledge the Notice of Consent 
Once read, check the box confirming that you have read the Notice of Consent and click to schedule the visit button.